Terms and Conditions for Vancouver Car Rentals
These Terms and Conditions (“Terms”) govern the use of car rental services provided by Vancouver Car Rentals(“Company”), located at #11- 2250 Tyner St. Port Coquitlam, BC V3C 2Z1, Vancouver, BC, Canada. By renting a vehicle from us, you agree to abide by these Terms. Please read them carefully before proceeding with your reservation.
1. Rental Requirements:
- Driver’s License: Renters must possess a valid driver’s license issued by their country of residence.
- Minimum Age: The minimum age to rent a vehicle is 21 years. Additional fees may apply to drivers under 25.
- Payment: Payment is due at the time of vehicle pickup. We accept major credit cards and may require a security deposit.
2. Vehicle Use:
- Authorized Drivers: Only authorized drivers listed on the rental agreement are permitted to drive the vehicle.
- Prohibited Uses: Vehicles may not be used:
- For illegal purposes.
- To tow or push anything.
- Off-road or on non-public roads.
- By an unauthorized driver.
3. Rental Period:
- Start and End: The rental period begins at the agreed-upon pickup time and ends upon the return of the vehicle at the specified location.
- Extensions: Rental extensions are subject to availability and additional charges.
4. Insurance and Damage:
- Insurance Coverage: All vehicles are covered by basic liability insurance. Additional coverage options are available upon request.
- Damage: Renters are responsible for any damage to the vehicle during the rental period, including theft and vandalism, up to the full value of the vehicle.
5. Refunds and Cancellations:
- Cancellation Policy: Cancellations made [number] hours/days in advance are eligible for a full/partial refund. Late cancellations may incur fees.
- No-Shows: No-shows may result in a cancellation fee.
6. Additional Charges:
- Fuel: Vehicles must be returned with the same level of fuel as at pickup. A refueling charge will apply if returned with less fuel.
- Tolls and Fines: Renters are responsible for all tolls, fines, and penalties incurred during the rental period.
7. Vehicle Condition:
- Inspection: Renters should inspect the vehicle for any existing damage before departure. Report any issues to our staff immediately.
8. Privacy and Data Protection:
- Personal Information: We collect and process personal information in accordance with applicable privacy laws. Your information will only be used for rental purposes.
9. Governing Law:
- Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada.
10. Amendments:
- Changes: We reserve the right to amend these Terms at any time. Changes will be effective upon posting on our website or notifying renters directly.
11. Contact Information:
- Customer Service: For questions or concerns regarding these Terms or your rental, please contact us at [email protected].